Frequently Asked Questions
Whether you have lived in The Cloisters since its founding in 1984, or just moved in, there is always something new to learn. Please find the most commonly asked questions and answers below:
Trash is collected by Refuse Removal Results (new contractor as of 7/23/2022) on Monday and Thursday. Your trash must be put out in an enclosed can at the curb. For homes with two car garages, cans must be placed at the curb on the rear of your home. Trash cans may be put out the night before pickup and must be removed and placed back inside your garage and out of sight the evening that trash is picked up.
While pets are permitted, there are rules and guidelines to be followed. Residents are required to remove the excrement of their pets from their private property, their neighbors’ property, and all common grounds. Residents are required to comply with Montgomery County Pet licensing and inoculation requirements. Dogs must be kept on a leash when being walked within our community.
In addition, The Cloisters strictly prohibits the ownership of Pitbull and/or Pitbull mixes anywhere in the community.
Tennis courts are provided for the exclusive use of Cloister’s residents and their guests. Keys are available from Abaris Realty for a nominal charge (currently $15).
Hours of play are from 7:00 AM to dark on Monday through Friday, and 8:00 AM to dark on Saturday and Sunday. Singles play is limited to 1 hour and doubles play to 1 1/2 hours. Individual members may not use a court when two eligible players are waiting to use the court. All players shall observe tennis etiquette, as stated in the U.S.T.A. code. Appropriate tennis attire and shoes must be worn at all times.
Bicycles, skates, skateboards, baby carriages, playpens, pets, and related items are not allowed on the courts. Glass containers of any kind are not permitted on the courts. Children who are not playing tennis are not allowed on the courts. Keys to the courts may not be given, sold or loaned to
nonresidents.
All exterior changes to units must be approved by the Architectural Control Committee (ACC). The ACC is a group of volunteer homeowners who meet to review requests for changes to the exterior of the homes or properties. Their recommendation is forwarded to the Board of Directors. Each request is given an impartial review and a decision is rendered. The homeowner will receive written notification of this decision. ACC requests should be sent to Abaris Realty.
The HOA provides for removal of snow on common elements – sidewalks, streets, and common parking slips. Montgomery County has responsibility for most of the streets in the community. Each homeowner is responsible for private property. To avoid damage to common areas, the use of corrosive chemicals, such as rock salt, is prohibited when homeowners are cleaning ice and snow from their front walks and driveways.
The Cloisters Homeowners Association is charged by the covenants with administering the common elements of the community, providing various common services, and various architectural control responsibilities. The Homeowners Association has a Board of Directors which consists of five homeowners. They are elected by the community at the December annual meeting. The term of office is three years. The Board of Directors does not run the community, but rather serves to protect the common interests of the community, ensuring that The Cloisters are kept a safe, enjoyable and beautiful place to live.
All meetings begin at 7:00 PM
2024 Board Meeting Dates:
Monday, March 4, 2024
Monday, June 3, 2024
Tuesday, September 3, 2024
Monday, December 2, 2024- Annual Meeting
Yes! Please click here to read the memo on how to set up automatic billing of your HOA dues.
These are the Montgomery County Public Schools for residents of The Cloisters:
- Elementary: Garrett Park
- Middle: Tilden
- High: Walter Johnson
